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Spare Parts on Demand (SOD) by Leveraging Mass Customization Manufacturing Capabilities
barcelona2004/F2004A047-paper

Authors

Volker Junior* - EOS GmbH Electro Optical Systems
Christof M. Stotko - TUM Business School
Frank T. Piller - TUM Business School

Abstract

Keywords - e-Manufacturing, Laser sintering, Spare parts on demand, Economies, Mass

Customization

Abstract - Laser Sintering offers the possibility to adapt literally any design to specific customer requests thus realizing e-Manufacturing 1. OEMs have to be able to react both to interior designs differentiating their brand (e. g. passenger seat amenities such as cup holders, TV berths, rear seat entertainment, etc. …) and to interior standard designs that pose an immense challenge to variety handling (e. g. mobile phone berths, telematics applications) Laser Sintering manufacturing technology not only offers the manufacturing flexibility to address these design needs but also poses a significant cost advantage compared to traditional manufacturing methods when it comes to small lot sizes that stem from a high number of varieties as a result of heterogeneous customer demands. We argue that this is very much the case with spare parts.

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